Accessing a Delivered Document

From the recipient's point of view

Updated on September 22nd, 2025

 

To access a delivered document or message, the recipient simply clicks on the 'Read Message' button in the notification email and enters or sets a 4-digit PIN. For example:

 

 

 

They are taken direct to the branded document delivery email within the secure Keepd® environment where they can access, read and download attachments securely. For example:

 

 

The documents are automatically storage in the Files area to make things easy to find in the future. Click the “< James Brown” link to access Files.

 

 

See the example Files display below.